Returns Policy

If you are not entirely happy with the products that you have purchased you may return them to Trend Emporium returns department within 7 days of receipt. Please email us for information. We will be happy to send out a new item (s) if needed, or a refund provided that the products are returned unused, unwashed and with the original sealed packaging.

If they are found to be faulty, Items can be returned until a period of 21 days. We cannot accept an item returned as faulty if the damage caused to the product is clearly due to wear and tear or misuse.

Certain items are excluded from our returns policy for hygiene reasons. - Toiletries or beauty products if the seals have been broken, underwear and swimwear if the protective strip has been removed .

Return of an item is at your own cost unless the item is faulty and OR we have been working with a third party. Please be aware that all returns postage is payable by the customer. Refunds and exchanges will only be given on items returned within 14 days of receipt of the order.